Itchenor B&B Terms & Conditions

Terms & Conditions

We reserve the right to amend any/all of our Terms and Conditions at any time without notice. This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.

We ask that you read our Terms & Conditions carefully and in particular please note our cancellation policy before committing to a booking.

Once a booking has been made, we take it that you have read, understood and agreed to our Terms & Conditions.

We reserve the right to decline or cancel any booking without giving reason.

We are not able to take payment from credit or debit cards as yet.

Normally bookings are subject to a two-night minimum stay policy, with a three-night minimum stay policy over a Bank Holiday Weekend, and separate arrangements exist again for various local Special Events. However, please do contact us to discuss availability and whether a one night or one room only booking might be possible.

Should a booking have been made for a specific room that then becomes unavailable due to circumstances beyond our control, we reserve the right to transfer your booking to another of our rooms.

We are happy to discuss a discount should you wish to stay for “longer than usual”.

We reserve the right to change our prices at any time. This does not affect bookings already made.

A 50% non-refundable deposit must be paid by electronic transfer within 48 hours of you making your reservation to confirm your booking of our accommodation.

Final payment of the remaining 50% must be made by electronic transfer no less than 7 days prior to your arrival.

For last minute bookings, 100% must be paid by electronic transfer immediately following your reservation to confirm your booking of our accommodation.

Any cancellations must be made in writing and no less than 7 days ahead of your agreed arrival date. We will only give refunds if a replacement booking is secured and less a £100 administration charge.

Any monies paid are forfeited if guests fail to arrive without notification, if they arrive after the arrival date specified or if they choose to depart before the final date of the reservation.

If by any chance we need to cancel the reservation ourselves in case of dire emergency we would of course try to contact you immediately and endeavour to help you to find alternative local accommodation. Of course, if this were ever to happen, we would not charge an administration fee and any payments made would be refunded in full. Our liability will not extend beyond these conditions.

Please take care of our home and its contents. You are responsible and liable for any damage and all breakages and they must be declared immediately. Whilst we might not decide to charge you for any breakages, we reserve the right to charge you for repair, making good or replacement, whichever is most appropriate, if the damage is significant. Any costs arising must be paid for during your stay. We also reserve the right to charge you for any items we find missing when we are tidying up after your stay.

There is off-street, private parking available for one car, if booked in advance. Please discuss this with us when you are making your booking. Cars parked here are at owner’s risk.

Whilst you are staying at Churchgate we do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions howsoever caused.

No children under 5 years old, unless agreed in writing in advance.

No pets please, unless agreed in writing in advance. We have a few family pets of our own (chickens, three dogs, one cat and a hamster) all of whom you are welcome to pet but otherwise they should be kept out of your way.

No smoking, no drugs and no excess alcohol or any behaviour deemed unacceptable and likely to cause offense, endanger or nuisance to other guests, neighbours or our family. We reserve the right at our discretion to deny access or to terminate without notice any guests’ stay if these conditions are not adhered to. In such circumstances, no refund will be given and additional charges may be incurred.

Some of the data gathered during the course of a booking may be held on file so that we can inform you of future offers and events. If you would prefer us not contact you again or not to hold this information please let us know.

Should you use our WiFi during your stay, you automatically agree to the terms and conditions of use in force at the time.

Please note all the accommodation is upstairs, so Churchgate is sadly unsuitable for the disabled or for wheelchair users.

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